Technology Mission Statement
The Ashland Public Schools Technology Department’s mission is to support and encourage the use of technology as a tool of learning, teaching, management and communication.
- Provide excellent customer service
- Provide the necessary training to promote comfortable use of technology
- Maintain and improve current information technology systems
Report a Problem
Our faculty and staff use the web-based trouble ticketing system Schooldude
to report all technology and maintenance issues. In Technology, submitted tickets are seen by all department members, who are responsible for updating the status of each ticket from the time troubleshooting begins until issue resolution. Each ticket submitter is notified of each change in ticket status via email.
in Ashland Public Schools
The majority of applications used in the district are web-based. Moving to this solution saves the district money by reducing the number of in-house servers, freeing up internal technical support time as well as allowing staff and faculty to use these applications from any mobile device.
- Google Apps for Education - email and communications system
- iPass - student and staff management system
- MUNIS - financial application system
- Teachpoint - mobile teacher evaluation tool
- SNAP - health data collection and management system
- AESOP - substitute placement and absence management application
- SMARTEdu - staff professional development system
- Naviance - college and career readiness software
- eSped - Special Education application
- Follett - library management application
Acceptable Use Policy Technology Plan 2011-2016
Director of Technology
Network Systems Administrator
Anne Cantin, John Hornung, Eric Levy
HW/SW Support Technicians
8:00 a.m. to 4:00 p.m.
How to Reach Us
87 W. Union Street
Ashland, MA 01721
Staff and students from five separate schools and district offices are supported by the department. Starting in the fall of 2013, a new high school student technology assist team (STAT) works throughout the school day to support Ashland High School staff with technology issues.
Chrome extensions are plug-ins that add new features and functionality to your Chrome browser. Two of our favorite free ones include:
- Google Translate - install "Google Translate -from google.chrome.com" and a translator icon will be installed on your browser bar. Click on it to translate your current webpage to another language.
- Chrome Remote Desktop - an alternative to LogMeIn, this extension provides remote desktop support to family members computers from afar. Do you get calls from parents or college-aged children needing tech assistance? This free Chrome extension may be what you need!
See what other free Chrome extensions you can take advantage of at the Chrome Web Store, or access from your Chrome browser window by clicking the settings icon, then
Tools > Extensions.