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Ashland Public Schools

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Ashland Public Schools / Town of Ashland
Technology Department

 

Mission Statement

The Ashland Public Schools/Town of Ashland Technology Department’s mission is to support and encourage the use of technology as a tool of learning, teaching, management and communication. 
 

Primary Functions

  • Provide excellent customer service
  • Provide the necessary training to promote comfortable use of technology
  • Maintain and improve current information technology systems
     

Locations Supported by Our Department

Ashland Schools:  Ashland High School, Ashland Middle School, David Mindess School, Henry Warren School, William Pittaway School


Ashland Municipal Buildings: Town Hall, Ashland Public Library, The Corner Spot, Department of Public Works, Ashland Community Center, Main Street and Cedar Street Fire Stations, Main Street Police Station and Administrative offices, Ashland Police Substation,  Ashland Animal Control Building


Report a Problem

brown chromebook

Students (or parents on behalf of their child) are required to complete the Chromebook Service Request Form to report any physical damage with their school-issued chromebook. Due to the rising costs of parts and volume of device repairs, families will be charged for replacement parts on damaged chromebooks.
 


graphic image of bald man with glasses in overalls holding up one finger. He is the character logo for the Schooldude product
Our faculty and staff use the web-based trouble ticketing system Schooldude to report all technology and maintenance issues.  Submitted tickets are seen by all department members, who are responsible for updating the status of each ticket from the time troubleshooting begins until issue resolution.  
 
  
Applications Used in Ashland Public Schools
The majority of applications used in the district are web-based.  Moving to this solution saves the district money by reducing the number of in-house servers, freeing up internal technical support time as well as allowing staff and faculty to use these applications from any mobile device. 


  • Google Apps for Education - email and communications system
  • iPass - student information system
  • MUNIS - financial application system
  • Teachpoint - mobile teacher evaluation tool
  • SNAP - health data collection and management system
  • Frontline - substitute placement and absence management application
  • SMARTEdu - staff professional development system
  • Naviance - college and career readiness software
  • eSped - Special Education application
  • Follett - library management application
  • Schooldude - maintenance and technology trouble-ticketing system
 

 Paul Carpenter 
Director of Technology
pcarpenter@ashland.k12.ma.us


John Leacu
Sr. Network Manager
jleacu@ashland.k12.ma.us


 
John Hornung
Bill Mingels
Chris Venuti

IT Support Specialists


Mailing Address:
87 W. Union Street
Ashland, MA 01721



 
Phone: 508-881-0195
 
Office Hours:
Monday - Friday
8:00 a.m. to 4:00 p.m.